Sun King (Formerly Greenlight Planet) Jobs 2023 for Programs Associate Service available. See details below on how to apply for the position of IT Customer Service in Millar Cameron.

What you would be expected to do

• Handle Program escalations and provide timely feedback/solutions.
• Formulate mechanisms to improve common requests.
• Collaborate with other departments to ensure their requests are attended to by taking front line initiative in pilots/projects assigned.
• Administer surveys to expedite process alignments.
• Creating/Documenting detailed processes and producing comprehensive reports based on any assignment to ensure logical analysis and efficient decision-making.
• Design presentations, data visualisations and dashboards for strategic planning and project executions.
• New product / software piloting, reporting and implementation.
• Work closely with Program Managers to ensure effective and efficient project executions.

You might be a strong candidate if you

• Have a bachelor’s degree or its equivalent.
• Possess at least 2 years experience with a proven track record of records maintaining and interaction with different systems and tools.
• Have knowledge and experience in operational tools as google sheets, slides and app script would be an added advantage.
• Possess Project Management skills and any certification or its equivalent will be an added advantage.
• Have excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles.
• Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.
• Are able to evaluate prioritization of tasks and projects on the go and work on high impact-low effort items first. Multitasking is key.
• Have problem solving ability and fix what’s broken mindset – strategic thinking, innovation and action.
• Possess excellent attention to detail, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
• Possess excellent issue-tracking and resolution skills over long periods of time

How to Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 28 February. 2023

Regards from Starbinet