NCBA Group Jobs 2022 for Fraud Monitoring Officer

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NCBA Group Jobs 2022 for Fraud Monitoring Officer available. See details below on how to apply for the position of Fraud Monitoring Officer in Millar Cameron.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Purpose Statement

The purpose of this role is fraud risk management through continuous prevention and detection plan. Conduct pro-active fraud risk monitoring through FRM solution’s transactions exception alerts/reports, dashboards reviews, validations as appropriate and mitigate fraud risks.

Key Accountabilities (Duties and Responsibilities)

Financial (10%) 

  • Monitor systems activities to generate daily, weekly and/or monthly reports identifying trends and or potential fraud activities.
  • Ensure management is appropriately informed of all fraud related activities and any significant concerns and provide appropriate mitigation plans.
  • Ensure BAU Operational cost containment

Internal Business processes 60%

  • Daily 24/7 monitoring of fraud risk in the bank systems using FRM solution and appraising head of unit with findings
  • Carry out transaction exception review and validation as may be appropriate to mitigate fraud risk.
  • 100% daily review of exception reports with a view to identify suspect activity/transactions and submission of summary risk finding reports.
  • Pro-actively scrutinize identified system transactions for likely fraud indicators and/ or pointers to computer-based frauds.
  • Intelligence gathering on frauds and provision of monthly updates.
  • Monthly update of the FRM MI tracker/statistics with no overdue
  • Daily escalations of exceptions and preparation of monthly, quarterly, semi -annual & annual key trends reports for management actions
  • Contribute in the review of fraud risk assessments, scenario analysis and new product or change initiative assessments
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Service Management 20% 

  • Resolve customer issues within the scope of existing service level agreements
  • Contact customers and other banks to verify transactions and resolve fraud related account issues, if fraud confirmed escalate to relevant unit for action.
  • SLA adherence and responsiveness on issues resolution
  • Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues
  • Recommend changes to the fraud detection system parameters optimizing fraud prevention and detection while minimizing negative customer impact
  • Actively participate in team meetings for improvements to antifraud operations
  • Assist with the fraud controls implementation of new business

processes and solutions Learning and Growth 10% 

  • Undertake other responsibilities as may be assigned by management from time to time.
  • Coordinate training to develop and maintain knowledge, skills and capability.
  • Foster Team spirit and positive work environment

Ideal Job Specifications

Academic

  • Undergraduate degree – minimum 2nd class honours upper division added advantage for a person with the following disciplines: Data Science, Finance/Accounting, Economics, Actuarial Science or Criminal Justice.

Professional

  • Proficiency in information technology is a must
  • Professional qualifications in Fraud Risk Management will be an added advantage
  • A creative approach to solving problems, attention to details, well organized and exhibit

How To Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 22 May. 2022Fraud Monitoring Officer at NCBA Group

Regards from Starbinet.

       
               

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